New Patient Forms/Info
Are you living with painful symptoms? At Moon Physical Therapy, our ultimate goal is to help you identify the root cause of your pain, and create a custom treatment program that will allow you to return to normal activities pain-free. New to Moon Physical Therapy? Here’s what you need to know…
At our Mililani and Kailua physical therapy clinics, we are here to help you enjoy your life, because you deserve it.
1. We take your treatment personally
You are more than just a patient — you’re family. We have the highest respect for the needs of our patients and work tirelessly to make sure you receive the best, one-on-one treatment and care possible. You’ll never feel like a number at Moon Physical Therapy, and we’ll treat you with the respect and attention you deserve.
2. We have a wide array of treatment options for you
From manual therapy to cold-laser to aquatic therapy in our Endless Pool and new Hydroworx 350 underwater treadmill, we are able to provide the most appropriate therapy to whatever condition or symptoms you are suffering from.
3. We have over 20 years of experience
After 2 decades of providing physical therapy to patients young and old, we’ve seen just about every type of condition or symptom you might have. From headaches to back pain to cardiopulmonary conditions to hip replacements and everything in between, we’ve got you covered.
What your first visit with us will be like:
We strive to provide our patients with a warm, friendly, and welcoming environment at all times. Below is a list of what you can expect your first appointment with Moon Physical Therapy to be like.
- You will register with our friendly front office staff up front. They will help you with the insurance process and treatment program so you can focus on your recovery.
- You will meet with your physical therapist for your initial evaluation.
- During your evaluation, your physical therapist will ask questions about your medical history, current pain symptoms, or injury. Be as honest as you can; open communication helps us understand your problem better.
- Your movement, strength, coordination, and more will be evaluated. Our purpose is to help you, so please ensure you communicate to your therapist if anything is hurting or bothering you during the examination. Our goal is always to have you leaving in less pain than you were in when you arrived.
- Your therapist will recommend a treatment course and prepare a plan to ensure the best outcome and fastest recovery.
- On your first day, there will most likely be some treatments performed to get you started on your road to recovery (if your insurance permits). However, during the next visit you will get into the full swing of your treatment plan.
- At the front desk, you will schedule your series of visits. The amount of therapy needed will be discussed with you, depending on the recommendations of your therapist and doctor as well as what is allowed by your insurance. We offer many convenient appointment times, however, prime times can become busy! Try to book ahead as much as possible.
- Your physical therapist will write up what they found during your examination, and create your customized treatment plan to submit to your referring physician.
- If you have any questions at any time, please don’t hesitate to call us! We want to ensure your satisfaction and full recovery.
How to prepare for your first visit:
- You should bring a copy of your insurance card and a photo ID with you.
- Arrive at least 30 minutes early for your first appointment, as you will have paperwork to fill out.
- Please call our office to verify your insurance benefits ahead of time.
- If you have any questions, make a list of them to discuss on your first visit.
- Any signs and symptoms you’re experiencing that can be of importance to the therapist are important to note down.
- Have in writing key past medical history, previous treatments, current medications, and other important information.
Ready to get started? Fill out your new patient forms beforehand!
If you would like to save time on your first visit, please print the following patient documents below. Fill them out and bring them with you to your first appointment.
Fill out our intake form online here or download and print below!
Download and print the forms below!
Ward – NEW Physical Therapy Forms
Mililani – NEW Physical Therapy Forms
Kailua – NEW Physical Therapy Forms
New Patient Agreement/Missed Visit Policy
If you don’t have time to print them off before your appointment, no worries! Simply allow around 30 minutes of extra time before your appointment to fill them out in our clinic. At Moon Physical Therapy, we are here to help you get the most out of your visit – contact us today!